Home
Shipping & Delivery Policy

Our Shipping Commitment

At FujiFocus, we are committed to ensuring your premium FUJIFILM camera, lens, or complete kit is processed quickly and delivered safely to your location. We understand the excitement of receiving your new gear, and our focus is on making the delivery process smooth and secure.


Shipping Costs and Service

  • Free Shipping: We are pleased to offer Free Nationwide Shipping on all camera bodies, lenses, and complete kits within the contiguous United States.

  • Carrier Service: All items are shipped via trusted standard parcel services (UPS, FedEx, USPS Priority), utilizing tracking and insured methods due to the high value of the equipment.


Order Processing Times

All orders are subject to a processing period before shipment.

  • Processing Time: Orders typically require 1 to 3 business days to be processed, prepared, and packaged securely for shipping.

  • Custom/Special Orders: Orders involving customization (e.g., special engraving) or backordered items may require longer processing times, which will be communicated at the time of purchase.


Estimated Transit Times

Shipping transit times begin once your order has left our warehouse, not from the time the order was placed.

  • Standard Transit: Estimated transit time is typically 3 to 7 business days once shipped. You will receive a tracking number via email as soon as your label is created.

  • Delivery Notification: The carrier will provide tracking updates, allowing you to monitor your package's progress until final delivery.


Crucial Delivery Protocol (High-Value Items)

Due to the high value of FUJIFILM cameras and lenses, it is crucial to follow these steps upon delivery:

  • Check Packaging: Before accepting the package, briefly inspect the exterior for any visible signs of tampering, crushing, or severe damage.

  • Signature Confirmation: For many high-value items, the carrier may require a signature. Please ensure someone is available at the provided address (707 N Main St, Las Vegas, NV 89101, United States) to accept delivery securely.

  • Stolen Packages: FujiFocus is not responsible for packages that are stolen after the carrier confirms delivery to the address provided by the customer.


Missing or Lost Shipments

If your tracking information indicates a package was delivered but you have not received it, or if transit tracking stops, please contact us immediately. We will initiate a trace and investigation with the carrier.


Contact Us

If you have any questions regarding your order, shipping status, or our delivery policy, our team is ready to help.

  • Email: contact@fujifocus.shop

  • Phone: +1 363 204 2944

  • Address: 707 N Main St, Las Vegas, NV 89101, United States