Get in Touch with a FUJIFILM Specialist

Whether you're looking for advice on your next camera body, need technical support for your X-Series lens, or have questions about a recent order, our team of dedicated FUJIFILM Specialists is here to help. We are experts in the entire X-Series ecosystem, ensuring you receive informed, professional guidance every time.

Use the form above for the fastest response, or reach us directly through our primary channels below.

Direct Contact Channels

We are available to assist you during business hours.

• Email for Support & Sales: contact@fujifocus.shop

• Phone for Immediate Assistance: +1 363 204 2944

• Headquarters Address: 707 N Main St, Las Vegas, NV 89101, United States

How Our Specialists Can Help

When you contact FujiFocus, you’re connecting directly with product experts who can assist with:

• Sales & Consultation: Need advice on choosing the right X-Series camera (e.g., X-T5 vs. X-S20), selecting the perfect lens for your shooting style, or maximizing the use of your 40.2MP sensor.

• Technical Support: Troubleshooting firmware updates, lens error messages, understanding sensor differences, or optimizing your Film Simulation settings.

• Order & Shipping Inquiries: Questions about your order status, processing times, or tracking a high-value shipment of a camera or lens.

• Warranty & Returns: Guidance on initiating a return, understanding the manufacturer's warranty coverage, and the 30-day return process.

Our Service Promise

We are committed to providing responsive, knowledgeable support. We strive to answer all email inquiries within one business day and ensure your journey from first inquiry to first shot is as smooth as possible.