Product and Technology Questions
What is the key difference between the X-Trans CMOS 4 and the new X-Trans CMOS 5 HR sensor?
The primary difference is resolution and processor speed:
X-Trans CMOS 4: (Used in models like the X-T30 II) Features a 26.1MP sensor paired with the X-Processor 4.2 It offers exceptional color science and fast performance.
X-Trans CMOS 5 HR: (Used in models like the X-T5) Features a 40.2MP sensor paired with the powerful X-Processor 5.4 This combination provides higher resolution, significantly improved autofocus, and enhanced video capabilities (up to 6.2K).
What is the benefit of the X-Series Film Simulations?
Film Simulations are proprietary FUJIFILM color profiles that replicate the look of classic photographic films (e.g., Velvia, Astia, PROVIA). They are applied directly to the image data, allowing creators to achieve professional-grade color and tone straight out of the camera, reducing post-processing time.
Are FUJIFILM X-Mount Lenses compatible with all X-Series camera bodies?
Yes. The FUJIFILM X-Mount is universal across all X-Series camera bodies (X-T, X-S, X-H, X-E, X-Pro, X100, etc.). Any XF or XC lens will physically fit and function correctly on any X-Mount camera body. However, older bodies may not fully utilize the advanced features (like 40MP resolution) of newer lenses.
Does the FUJIFILM X-T30 II Bundle include a lens?
Yes. The featured FUJIFILM X-T30 II Bundle includes the high-performance camera body, the versatile XC 15-45mm zoom lens, and 20+ essential accessories. It is a complete, ready-to-shoot kit.
Purchasing, Policy, and Support
How do I know the equipment I buy is authentic and covered by warranty?
FujiFocus is an Authorized FUJIFILM Partner. This guarantee means every camera, lens, and accessory we sell is 100% authentic, sourced directly from FUJIFILM, and is eligible for the full 1-year manufacturer's warranty against defects.
How much does shipping cost?
We offer Free Nationwide Shipping on all camera bodies, lenses, and complete kits within the contiguous United States. All shipments include tracking and high-value insurance.
What payment methods do you accept?
For maximum security on all high-value purchases, we process payments exclusively through secure platforms like PayPal, Stripe, and major credit cards. You can pay using:
A PayPal Account or Credit/Debit Card (Guest Checkout).
Major Credit/Debit Cards directly on the site.
Financing: We offer payment plan and 0% APR financing options for well-qualified customers.
What is your return and exchange policy?
We offer a 30-day return window for all eligible camera hardware. Key policy points include:
Items must be returned in their original, resalable condition with all components.
Returns showing wear (e.g., signs of use) are subject to a restocking fee of up to 40%.
The customer is responsible for return shipping costs.
Software and separately sold accessories are non-refundable.
Please review our comprehensive Returns & Exchanges Policy for full details.
What is the warranty coverage for FUJIFILM products?
All FUJIFILM camera bodies and lenses come with the manufacturer's standard 1-year limited warranty covering manufacturing defects. Physical damage, drops, or water exposure are not covered. We will assist you in initiating any warranty claims directly with FUJIFILM.
How can I contact the FujiFocus Specialists team?
Our expert team is here to help you select the right equipment, understand compatibility, and support you after purchase.
Email: contact@fujifocus.shop
Phone: +1 363 204 2944
Address: 707 N Main St, Las Vegas, NV 89101, United States